[GZG] From GZG: Xmas offer now closed!

The Christmas Offer has now ended as advised, at midnight last night. 
There was the expected last-seconds flurry of orders, which have 
joined the end of the processing queue. I haven't yet had any of the 
inevitable "Oh, I missed the end of the sale, can I still get in on 
it...?" emails (there are a few of these every year, without fail), 
but to save you the trouble I'm afraid the answer will have to be 
"no" - it's simply not fair on all those customers who DIDN'T forget 
the deadline!

So, where do we stand now? Well, I've got a pile of orders for 
processing that you just wouldn't believe (I hardly believe it myself 
- it's well over double the number of orders compared with this time 
last year), and I'm working through them as quickly as possible - but 
it's a slow process, as now many of the stock bins are empty and I'm 
having to cast stuff up for almost every order - I'm not kidding when 
I say that some of the metal is still warm when it's going in the 
packages! All I can tell you is that orders WILL go out as fast as 
possible, but there are a lot that won't make it out of the door this 
side of Christmas - even if I worked literally 24/7 on them, there 
still wouldn't be time to clear them all. So, please bear with me and 
you'll have your stuff as soon as I can make and pack it. Can I 
please respectfully ask that you not bombard us with emails asking 
about dispatch times on particular orders, because I can't give an 
accurate answer to that - also, every email I have to answer takes 
time, and that is time in which I could be packing YOUR order, or 
someone else's. The orders are being processed in something as close 
to chronological order as possible, so those who ordered first should 
get their stuff first, though occasionally we will process a few 
orders out of sequence for stock availability reasons (if a small 
order can be packed and shipped from available stock, we won't hold 
it up behind a larger one that is waiting for items to be cast).

As things stand at present, I'm not planning to actually close the 
store to new orders - if you still want to place one this side of 
Christmas then you can do so, but please be aware that any placed now 
will most definitely not be shipped until well into January.

If The Gods are willing, we'll be all up to date and back to normal 
in good time for you to start spending your vouchers in February - 
and hopefully there will be some more new stuff ready by then as well.

Thank you all once again for your support, understanding and most of 
all patience! I hope you all have a great Festive Season with friends 
and family around you, and here's to a good 2011 for us all.

Best regards,

Jon (GZG), Thurs 16th Dec.
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